Flannery’s Pharmacy Forbes has been named 2019 Pharmacy of the Year
At the APP conference on the Gold Coast, Health Minister Greg Hunt announced that the pharmacy from central west NSW had won the title. It also won the category award for business management.
Forbes has fallen on some tough times recently, said partner Sarah Hazell, as the pharmacy team accepted the award.
“Two-and-a-half years ago we had a devastating flood, and now we’re experiencing a record-breaking drought.
“Just like the Dorothea McKellar poem, ours is a land of drought and flooding rains. This award will mean so much to our community, and our customers who have been supporting us for over 60 years.
“Our motto at Flannery’s Pharmacy is putting the community back into community pharmacy. We know it’s just as important to provide a listening ear to our patients in need as it is to dispense their prescriptions.”
Ms Hazell also congratulated the other finalists, the Guild for hosting APP and the competition, QCPP assessor and the competition judges, and most of all, the team at Flannery’s.
“They are the most wonderful group of people,” she said, calling the team “the most positive, engaged, loyal, trustworthy, and clever people to work with. They’re such a warm, friendly and welcoming environment for our customers to come to for all their health care needs.
“We are absolutely thrilled to be the 2019 Pharmacy of the Year.”
Also named as category winners were Pharmacy 777 Glengarry, WA, which won the award for Community Engagement, Collaboration and Partnerships; Wilkinson’s Pharmacy, Burnie, Tasmania, which won the Community Engagement, Health Services award; and Harding’s 24 Hour Pharmacy Annerley, Queensland, which won the Professional Innovation category.