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Business Class


Australian pharmacies are facing ever more data threats, with natural disasters and even the war in Ukraine leading to security alerts. Andrew McManus from Fred IT explains the risks and …

How does a pharmacy go about maximising the benefits of its loyalty program, for patients and for itself? Sarah Rendell looks at the options  “Would you like to join our …

Being a pharmacy cheerleader is about motivating your team, having a vision and driving solutions through performance and rewards As president of the Unites States of America from 1933 to …

Does joining a banner group increase your chance of success? And what should you consider before choosing one? We ask the experts Part of the motivation for the formation of …

Here’s a snapshot of some of the key business advice sessions coming up at APP2022 It’s now less than a month till APP2022 kicks off on the Gold Coast. Here’s …

There continue to be a number of pitfalls prevalent with pharmacy franchise agreements, says Stephanie McGrath On 26 October 2018, I wrote an article on franchise agreement pitfalls. Over three years …

Is your pharmacy average? Bruce Annabel and Mal Scrymgeour offer their advice on the strategies to differentiate yourself from the average Eight years ago, National Geographic magazine collected statistics on …

Pharmacies need to reconsider their marketing plans as we settle into the new year, says John Thornett As we all settle into 2022, it is time to rethink your marketing …

While the pharmacy market remains strong for now, workforce issues have been identified as the looming threat    There has been a marked jump in the number of pharmacy owners …

What were our ten best read business columns for 2021? It’s been a couple of years of turmoil and uncertainty, and this is true for the business side of pharmacy …

How does the new Therapeutic Goods Advertising Code 2021 affect community pharmacy? Emi Gosling explains The TGAC 2021 will come into effect on 1 January 2022, with a transition period …

Community pharmacy continues to ignore the warning signs of an impending upheaval at its peril Pliny the Younger’s letters didn’t mention the earthquakes that preceded the eruption of Mount Vesuvius …