Business Class
Fuelling loyalty
Customer loyalty is a holy grail of retail business. Can it be garnered through a program? Or does it require an understanding of your patients and their needs, and an …
Let me entertain you!
What exactly are entertainment expenses? Victoria Le from Peak Strategies looks into the tax rules around employee entertainment Discover the Joys of the Festive Season Can you believe it? We’re …
Sales sentiment starts to struggle
Pharmacy real estate market starting to feel the bite of 60 day dispensing, survey shows The latest iteration of the Attain Pharmacy Market Sentiment Survey has revealed the impact of …
The high road, or the low road?
The current community pharmacy agreement negotiations promise to be a unique journey. And owners need to build some roads of their own rather than just rely on the CPA According …
The valuation impact
What impact is 60 day dispensing starting to have on pharmacy valuations? John Thornett provides the latest news from the front line It’s about time I gave you an …
The 60 day gladiator
How to become a pharmacy gladiator, or ‘pharmiator’ and confront head on the threats facing community pharmacy What turns us into gladiators? Like a metamorphosis, the formation of a butterfly …
Navigating uncertainty and opportunity
Insights from pharmacy bankers on the changing situation faced by the sector Frank Sirianni, management consultant, Medici Capital (www.medici.com.au) says in the ever-evolving landscape of pharmacy businesses in Australia, staying …
Holding the reigns
You need to learn to delegate, and not abdicate, responsibility when running a successful pharmacy As rumours began to swirl about the relationship between American divorcee Wallis Simpson, and King …
Tax changes and cash flow
Some recent taxation changes may impact pharmacy businesses, says Marcus Evitt of Peak Strategies Marcus Evitt is a manager of Peak Strategies, pharmacy business consultants. Tax legislation is forever changing. …
Getting to zero
In a difficult financial climate, following a ‘winter downshift’ and with 60-day dispensing kicking off, the challenge is immense for pharmacies to achieve growth in 2023/24. But it can be …
Tips to manage your cashflow
Having a good understanding of your pharmacy’s cashflow is vital, especially with the recent 60 days dispensing changes, says Patricia Aditopo Patricia Aditopo is Accountant Manager of Peak Strategies, pharmacy …
The search for security
The continuing digitisation of most aspects of pharmacy is leading to exponential growth in the risk of cyber attacks and data breaches. What can pharmacies do? Chris Brooker investigates While …