Risk Management
PDL reflective practice activity
Experience, reflect and plan: exploring the ‘what, why and how’ of reflective practice, and what it can mean for pharmacists Good reflective practice expands and consolidates knowledge, skills, approaches, and …
The PDL Guide to Medicines by Injection—a risk management perspective
As the scope and range of pharmacist-administered medicines by injection evolves around the country, so too does the level of responsibility and potential risk to the administering pharmacist, and to …
The importance and skill of saying no
When a pharmacist is unable to fulfil a patient’s request for a particular medicine or service based on their professional opinion and legal and ethical obligations, it is important that …
WATCH: Risk management processes in pharmacy—compounding and beyond
PDL officers and the MEDISCA CPD coordinator and compounding pharmacist answer your questions on risk management processes in pharmacy During this webinar, Patricia Ullmann from MEDISCA is joined by Gary …
Risk management processes in pharmacy: compounding and beyond
The webinar aims to make pharmacist practitioners aware of the risks involved in delivering a compounding service, or a service where similar risks are inherent. Issues compounding pharmacists may encounter …
Look before you leap! A risk management guide to introducing a new pharmacy service
Pharmacists must ensure that any service offered by their pharmacy is provided in a manner that ensures patient safety. In this article, PDL’s professional officers provide a checklist of things …
Digital Health Update—responding to issues, incidents and patient queries
Significant developments in the digital health space over the last few years mean that most pharmacies are now operating with hybrid workflows between paper and electronic prescriptions, the Active Script …
Flourish in pharmacy: practical pathways to better teamwork, Part 2
Wherever we practise pharmacy, we all work as part of a team to look after our patients. Good teamwork in pharmacy and healthcare enhances patient care and increases job satisfaction. …
Flourish in pharmacy: practical pathways to better teamwork
Wherever we practise pharmacy, we all work as part of a team to look after our patients. Good teamwork in pharmacy and healthcare enhances patient care and increases job satisfaction. …
Understanding your risk capacity—Part 2
In the second instalment of a series of webinars entitled Understanding Your Risk Capacity, Nicolette Ellis, Gary West, and Dr Brett MacFarlane continue their discussions about measuring, evaluating, and managing …
Understanding your risk capacity—Part 1
Many of us have experienced those heart sinking moments of concern or discomfort when asked to dispense a medicine which we believe is inappropriate or high risk. In this webinar, …
I think my colleague has a substance use problem—how can I help?
It’s no secret that working in pharmacy can be stressful. However, a less commonly discussed topic is that of substance use among pharmacy professionals as a tool to manage stress. …