Risk Management
Foreseeing risk when introducing new services
USING THE PDL RISK MANAGEMENT GUIDE FOR PHARMACISTS This series introduces pharmacists to the PDL Risk Management Guide for Pharmacists, and how it can be used in everyday pharmacy …
Professional, not personal: maintaining professional boundaries
Professional boundaries not only promote good care for patients, they protect both patient and pharmacist by allowing both parties to engage safely and effectively in a therapeutic relationship. By Amy …
Minimising risks with dose administration aid services
While dose administration aids (DAAs) are widely used to assist medication adherence, their preparation and supply is not without risk. This article explores the most common issues associated with DAAs …
Be aware or beware of ‘wrong patient’ errors
This article aims to raise awareness and provide strategies to prevent the administration of medication to the wrong person. By Amy Minion BPharm MBA, Professional Development Pharmacist, PDL Learning objectives …
Dealing with aggression in pharmacy
By helping to understand the nature of a person’s behaviour, this article, together with the accompanying CLASHED Action Plan, aims to provide measures to help pharmacists manage and mitigate aggressive …
Expanding your scope of practice—a risk management perspective
Scope of practice refers to the boundaries within which a health professional may practice. Each individual will have their own specific scope—reflecting their skills, knowledge, authority and accountability. PDL professional …
Holding your head up high: restoring professional confidence after experiencing an incident
Normalising the process of healthcare mistakes and acknowledging that it may feel uncomfortable and hard, is a way in which a pharmacist can take back control of the situation. By …
WATCH: Risk management processes in pharmacy—compounding and beyond
PDL officers and the MEDISCA CPD coordinator and compounding pharmacist answer your questions on risk management processes in pharmacy During this webinar, Patricia Ullmann from MEDISCA is joined by Gary …