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Business Class


Peter Feros asks if you can imagine your professional future looking so bleak that driving for Uber was a more viable option than practising as a pharmacist? That’s exactly what …

Is there anything we can do to arrest the relative decline in pharmacy pay rates, asks Peter Feros In the first part of this 2-part series, Peter Feros discussed how …

A diminishing pharmacy workforce has been an unintended consequence of weighted average price disclosure, writes Peter Feros Government coffers have swollen by billions of pharmacy rebate dollars via the Weighted …

Is it possible to increase your revenue by 5% by June 30? Linda Miller explains how Most community pharmacies are fighting competition and dropping profitability in the dispensary, even for …

You need to get right 8 fundamental steps if you’re to successfully change your pharmacy, says Glenn Guilfoyle Conversations on refocusing pharmacists from rear technical processing roles to forward customer …

Pharmacy owners who are anxious, overworked and ill equipped to plan and take control of their business are not alone, says Linda Miller Christmas trading often forces planning to the …

Different indicators give a varied picture of pharmacy customer experience, so which one is right? asks Glenn Guilfoyle  A recent edition of the Pharmacy Guild of Australia’s newsletter Forefront featured …

What are the top five inexpensive and fast acting initiatives available to offset the impact of PBS cuts?  Price disclosure is a continuous PBS cost shaving process. It requires pharmacy …

‘Counter discipline’…a retail virtue too compelling to ignore, says Glenn Guilfoyle As consumers, pharmacists – like Joe Public at large, are so conditioned these days to a certain “counter discipline” …

Pharmacists are once again being warned of malicious software threats. Here are 10 tips from Fred IT to develop a secure system in your pharmacy  Pharmacy regulators have recently reiterated …

How price cuts impact the supply chain, by Bruce Annabel and Mal Scrymgeour The 1 October price cuts were a much less bloody affair than many had imagined. The reasons …

How do PBS price cuts resemble the impact of a particularly nasty shave? And how can you minimise the damage? Bruce Annabel & Mal Scrymgeour explain Shaving cuts are a …