workplace
When communication blows up…
Pharmacist and leadership coach Chantelle Turner provides four ways to still create a good outcome when faced with a communication breakdown In a recent situation, I was reminded that regardless …
How to manage difficult conversations in pharmacy
This interactive discussion will focus on practical ways to deal with a patient who is agitated, angry or abusive. It will provide some steps that can be taken to: keep …
‘Ongoing battle’ to improve community pharmacy wages
Pharmacist roles have increased in responsibility and complexity, yet their wages and conditions do not reflect this, argues the pharmacists’ union Recently hospital pharmacists in the ACT secured commitments to …
Viewers divided on pharmacy show
A new comedy TV series set in a pharmacy has scored mostly positive reviews – although some viewers believe it depicts pharmacy personnel as unprofessional and incompetent Would you watch …
Dealing with trauma in the workplace
A pharmacy staff member in Tasmania has been diagnosed with PTSD after being threatened during a recent robbery In October last year, Benjamin Robert Joseph entered Tasmanian pharmacy armed with …