Webinar recording: How to deal with bullying in the pharmacy workplace

Listen to our legal expert and psychologist/former pharmacist share important info on the rights and responsibilities of employees and employers, where bullying in the workplace is concerned

Workplace bullying is a thorny topic for employers and employees alike. Like many issues around human interaction, it can be difficult to understand exactly what constitutes bullying, what recourse we have if we are being bullied in the workplace, and what duties we have towards our staff if we are an employer.

Our webinar panellists – including a lawyer and a psychologist – look at workplace bullying from these angles in order to equip everyone in the pharmacy to speak up if they have witnessed or experienced bullying.

This webinar focuses on practical ways to deal with these issues around a true-to-life example. It is designed to equip viewers to manage bullying, and to escalate a situation to a higher authority where necessary.

Kay Dunkley, PSS executive officer, is joined by Sarah Stoddart, commercial lawyer specialising in the healthcare sector, and Elizabeth White, psychologist and former community and hospital pharmacist, who bring their expertise to bear on the following:

  • What is the legal definition of bullying?
  • What legal recourse is available to those experiencing bullying at work?
  • What penalties are in place for perpetrators of workplace bullying?
  • What are the potential psychological impacts on a person experiencing bullying?
  • What can a person do to protect their wellbeing and mental health if they’ve experienced bullying?

Our panelists also respond to questions from attendees.

Further resources: general

Further resources: pharmacy-specific

PLEASE NOTE: It is not possible in a webinar to provide specific advice. If you believe that your mental health has been affected by workplace bullying, it is important that you seek expert mental health support, starting with a consultation with your GP and referral to a psychologist. The main focus should be on your wellbeing and safety. Documentation of the impact by your healthcare providers is required if you decide to take further action. Be aware that taking further action can be a stressful experience and you need to consider your ongoing wellbeing in these circumstances.

This webinar is brought to you by the Pharmacists’ Support Service (PSS) in partnership with Vitality Law Australia and the AJP.  This event is aimed at all members of the pharmacy profession.

More about the speakers:

Sarah Stoddart is the director of Vitality Law Australia and a commercial lawyer specialising in the healthcare industry. She works closely with pharmacists and pharmacy owners on matters such as business purchase and sale transactions, applications to the Australian Community Pharmacy Authority, leasing and employment law issues. She regularly conducts webinars and contributes to articles in the Australian Journal of Pharmacy.  Sarah is also a director and chair of the Governance Subcommittee for the Queensland Alliance for Mental Health.



Elizabeth White BPharm, PhD, Grad Dip Psych, MPsych (Clinical) is a Psychologist/Clinical Psychology Registrar, currently supporting the Pharmacists’ Support Service and working in public mental health. Elizabeth enjoys contributing to the wellbeing of the pharmacy profession, which stems back to her work as a former pharmacist in community and hospital pharmacy, and work in research and teaching at Monash University.



Kay Dunkley is s the Executive Officer of the Pharmacists’ Support Service (PSS).  After forging a career based in hospital pharmacy, Kay has over the years also been involved in roles providing services which support pharmacists and other health professionals.  These roles have included working for the Pharmaceutical Society of Australia (Victorian Branch), the Victorian Drug Usage Advisory Committee (VDUAC), the Victorian Medicines Advisory Committee (VMAC) and the Victorian Therapeutics Advisory Group (VicTAG). 

Kay established and coordinates AMA Victoria’s Peer Support Service for doctors and medical students which is based on the PSS model.  At AMA Victoria Kay also coordinates the Peer Visitor Program matching elderly isolated doctors with volunteer visitors who are medical students or doctors.  In addition she shares the role of coordinating the doctor in training mentoring program at AMA Victoria.


 Missed the recent webinar ‘How to handle challenging pharmacy situations with confidence’? Watch it here.


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