Strategies for managing conflict

angry customer patient pharmacist pharmacy
PDL's Gary West offers some ways to help manage conflict, in increasingly difficult times At APP2020 Online on the Gold Coast, PDL Professional Officer spoke about the increasing problem of conflict, complaints and abuse directed towards pharmacists and pharmacy assistants... which are only growing as the COVID-19 pandemic continues. Mr West suggested pharmacists avail themselves

This content is restricted to registered users only. If you have already registered on the AJP website please login below, Or you can Register for free.

Forgot Password?Why do I need to login & stay in?

Previous Hypertension patients told not to stop meds
Next S8s case highlights ‘tragic and significant problem’