complaints
Over half of all complaints against pharmacists are about this one thing
What is the most common type of complaint against pharmacists? And who is most likely to lodge a notification? Ahpra reveals all in latest annual report Ahpra has released its …
Spike in complaints, regulatory action
Pharmacists have been on the receiving end of an increasing number of complaints, and even calls to police over medication supply, says this professional officer There has been an increase …
Men, and those aged 36-45 at higher risk of complaint
Fewer than 1% of pharmacists accounted for nearly a third of all complaints in Australia, according to new research A review of data on all pharmacists registered to practise in …
Serious complaints withdrawn
Eight complaints against a former compounding pharmacist have been dropped by the HCCC, but only after he promised to “never again” seek registration in the future The HCCC has withdrawn …
The week in review
It’s been a busy and varied week in pharmacy, with opportunities to think about new ways to address existing issues, plus movement on opioids and concern about price gouging We …
The most common complaints
A new analysis has looked at the most common complaints against five different health professions: including pharmacists An author team, led by Professor Merrilyn Walton from the University of Sydney, …
‘The intent of the complaint is to cause harm or distress.’
What is a vexatious complaint, who makes them and what should pharmacists do if they’re on the receiving end? Notifications against health practitioners including pharmacists are rising, and some of …
AHPRA under fire
Former investigator “whistleblowers” have told a media program the public is not being adequately protected – but AHPRA says it responds to all notifications as quickly as possible Two former …
Workload warning
The Pharmacy Council of NSW has highlighted the problem of unsafe workloads, saying they’re a frequent contributor to complaints The Council receives more than 300 complaints against pharmacists a year, …
Compounding a growing issue
The Pharmacy Council of NSW says it has dealt with a growing number of complaints relating to compounded preparations in the last few years As a result, it has opened …
Vexatious complaints few, but hit hard
More risk exists from people not reporting concerns about health professionals, than from making dubious complaints, new research shows The Australian Health Practitioner Regulation Agency has commissioned new independent research …
Notifications rise
There were 373 notifications lodged with AHPRA about pharmacists in 2016/17, new figures show AHPRA has released its annual report for the year to 30 June 2017, showing that 1.8% …