Lightning can strike twice
Being successful in community pharmacy is all about managing, and improving, your performance regardless of the external forces There is a myth that lightning never strikes in one place twice. …
Turning the tide
While many of pharmacy’s fundamentals remain unchanged, adjusting for the major trends is essential for businesses to survive Shortly before dawn, on a crisp August morning in 1875, Captain Matthew …
The long and winding road
How can pharmacy find its ‘Picasso moment’ and break through its constraints to find a pathway that benefits patients, pharmacists and pharmacies? In the 1960s and the 1970s, The Beatles …
Is the revolution coming?
A pandemic can bring the upheaval that tips a crisis into a revolution. Bruce Annabel and Mal Scrymgeour discuss whether this is the future for community pharmacy Quite without any …
If I were a carpenter
Concerns about the rate of pay for pharmacists are creating a crisis of biblical proportions for community pharmacy. Bruce Annabel and Mal Scrymgeour investigate Jesus was a carpenter. If Jesus …
You don’t want to focus on a Plan B
Pharmacies need to focus on having the best plan A and not hedging their bets on other options, say Bruce Annabel and Mal Scrymgeour Recently we discussed a topic that …
Call of the mall
Shopping malls are in decline. Despite high rents, they’re still a prime location for pharmacy, but can they still be profitable? Bruce Annabel and Mal Scrymgeour explain It was Ralph’s …
The gift that has stopped giving
Pharmacy’s time of delusion over cost cutting has ended, writes Mal Scrymgeour I had a birthday not long ago. It was a day celebrated in some style. But it shouldn’t …
Price rounding, secret numbers and irrational shopping
How can minor pricing tweaks affect your shoppers’ behaviour? wonders Mal Scrymgeour Rounding: The other day, the more attractive half of our relationship arrived home in a flurry of bags …