The rumbling mountain
Community pharmacy continues to ignore the warning signs of an impending upheaval at its peril Pliny the Younger’s letters didn’t mention the earthquakes that preceded the eruption of Mount Vesuvius …
The price of hindsight
Are pharmacies fanning the flames of disaster by their poor planning around managing their business margin? Diners at the Plaza Hotel in New York were given reason to pause over …
Surf’s Up
Pharmacies have found themselves in unpredictable waters over the past couple of years. Those who have navigated them most effectively have mostly followed a similar path to success Australian triple …
Lightning can strike twice
Being successful in community pharmacy is all about managing, and improving, your performance regardless of the external forces There is a myth that lightning never strikes in one place twice. …
Turning the tide
While many of pharmacy’s fundamentals remain unchanged, adjusting for the major trends is essential for businesses to survive Shortly before dawn, on a crisp August morning in 1875, Captain Matthew …
The long and winding road
How can pharmacy find its ‘Picasso moment’ and break through its constraints to find a pathway that benefits patients, pharmacists and pharmacies? In the 1960s and the 1970s, The Beatles …
Is the revolution coming?
A pandemic can bring the upheaval that tips a crisis into a revolution. Bruce Annabel and Mal Scrymgeour discuss whether this is the future for community pharmacy Quite without any …
If I were a carpenter
Concerns about the rate of pay for pharmacists are creating a crisis of biblical proportions for community pharmacy. Bruce Annabel and Mal Scrymgeour investigate Jesus was a carpenter. If Jesus …
You don’t want to focus on a Plan B
Pharmacies need to focus on having the best plan A and not hedging their bets on other options, say Bruce Annabel and Mal Scrymgeour Recently we discussed a topic that …
Call of the mall
Shopping malls are in decline. Despite high rents, they’re still a prime location for pharmacy, but can they still be profitable? Bruce Annabel and Mal Scrymgeour explain It was Ralph’s …
The gift that has stopped giving
Pharmacy’s time of delusion over cost cutting has ended, writes Mal Scrymgeour I had a birthday not long ago. It was a day celebrated in some style. But it shouldn’t …
Price rounding, secret numbers and irrational shopping
How can minor pricing tweaks affect your shoppers’ behaviour? wonders Mal Scrymgeour Rounding: The other day, the more attractive half of our relationship arrived home in a flurry of bags …