How to tackle a script issue

pharmacist phone query script refuse supply

Tips for pharmacists on how to ensure your call to a doctor doesn’t waste your time—or theirs

Pharmacist owner Jarrod McMaugh has provided a series of tips for pharmacists on how to approach doctors and patients with concerns about a script.

Mr McMaugh has been a pharmacist for over 15 years, and has held roles in various organisations including NPS MedicineWise, National Asthma Council Australia, Pharmacists’ Support Service, Chronic Pain Australia, Hepatitis Victoria, RMIT University and the Department of Health and Human Services Victoria.

He is currently a committee member on the PSA’s Victorian branch.

The following Twitter thread has been republished with permission from Mr McMaugh.


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1 Comment

  1. Gary West

    PDL agrees with Jarrod that good communication with prescribers can minimise risk for patients. A pharmacist who is well informed and prepared before contacting a prescriber is most likely to achieve the best possible outcome for all involved. Gary West, PDL Professional Officer

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