‘It is better to receive a complaint regarding wait times than a medication error.’

Fatigue, poor environmental conditions and staff shortages can lead to medication errors... PDL Professional Officer Jess Hadley shares her tips for pharmacists this World Patient Safety Day 2022 Today (Saturday 17 September) is World Patient Safety Day, hosted by the World Health Organisation (WHO). This year’s theme is “Medication Safety”, with the slogan “Medication Without Harm”.