PDL Practice Alert
Unauthorised filming in pharmacies – managing risks to staff, privacy and professional practice
PDL professional officers have received incident reports involving disruptive behaviour and unauthorised recording from patients within pharmacy premises These incidents can occur unexpectedly and often leave staff feeling distressed, intimidated, …
Forgeries, identity fraud and patient misrepresentation
Fraudulent prescriptions, identity fraud and patient misrepresentation are not always easy to detect. PDL recommends you pause and assess before you dispense The Pharmacy Council of New South Wales Stakeholder …
Vaccination: keep to the process
Administering vaccines and injectable medicines is now a regular part of pharmacists’ work, but with increased demand it is important to adhere to each step of the vaccination process Vaccination …
Recent vaccination incidents – lessons for pharmacy practice
PDL identifies common risk themes and provides advice for pharmacists immunisers in its latest practice alert Following the recent practice alert Staying vaccination-ready, PDL has identified an increase in vaccination-related …
Communication is a core clinical skill
Effective communication is a core pharmacy professional competency, directly linked to patient safety, therapeutic outcomes and professional conduct In pharmacy, sound clinical knowledge is essential—but this alone is not enough. …
AI in pharmacy practice
Artificial intelligence (AI) is becoming increasingly embedded in practice, write PDL professional officers, Kylie Neville and Amy Minion While it offers opportunities to improve efficiency and consistency, AI also introduces …
Staying vaccination ready
Recent incident trends highlight the importance of remaining vigilant when delivering vaccine services in your pharmacy Pharmacists are now an established and trusted part of Australia’s immunisation landscape. As the …
Administering the new, needle-free flu vaccine: what you need to know
What do pharmacists need to know about the new intranasal flu vaccine (FluMist®) Influenza is a seasonal respiratory infection and a common cause of hospitalisation and death each year—particularly among …
PDL and the AJP: more than 100 years of supporting pharmacy
Just as pharmacy continues to adapt and change, PDL and the AJP continue to adapt and develop new ways to support the profession, just as they have for more than …
Collaborative prescribing and cover
PDL discusses the issues of cover for partnered charting and prescribing activities Collaborative pharmacist-led charting and prescribing models – known as Partnered Pharmacist Medication Charting (PPMC), Partnered Pharmacist Medication Prescribing …
Australia’s most reported medicines
PDL reveals its top 10 most reported medicines over the last financial year—and the recurring themes in incidents Each year, PDL reviews data reported by members, and reflects on the …
Supporting patients with varying health literacy and language needs
PDL has some advice for avoiding communication lapses when helping patients from varied backgrounds Australia has a rich cultural and linguistic diversity, with over 5.5 million Australians speaking a language …