PDL
‘I’m reporting you’: what pharmacists should know about complaints
Few things are more unsettling than hearing the words, “I’m reporting you” Whether the complaint is made to the pharmacy owner, a regulatory body or directly to the pharmacist, the …
TGA flags vaccine reconstitution errors
Immunisers are being urged to “check product-specific instructions when preparing and administering vaccines”, following error reports Health professionals, including pharmacists, are being reminded of the need to follow specific preparation …
The myth of the owing prescriptions
It’s important to understand that a commonly used pharmacy term is not an actual legal category of medicine supply Most pharmacists have heard, or used, the phrase “Just make it …
Did it work? Closing the loop on risk management
USING THE PDL RISK MANAGEMENT GUIDE FOR PHARMACISTS This series introduces pharmacists to the PDL Risk Management Guide for Pharmacists, and how it can be used in everyday pharmacy practice …
How risk management supports clinical governance
USING THE PDL RISK MANAGEMENT GUIDE FOR PHARMACISTS This series introduces pharmacists to the PDL Risk Management Guide for Pharmacists, and how it can be used in everyday pharmacy practice …
Is this the right jab?
A reminder from PDL about the importance of selecting the correct RSV vaccine for a patient, in particular for pregnant women Case study A pregnant woman presents to the pharmacy …
AI: the future is here
Once the domain of sci-fi movies, artificial intelligence is increasingly becoming part of our lives, and pharmacists are finding uses for the new technology to support their work Over the …
Unauthorised filming in pharmacies – managing risks to staff, privacy and professional practice
PDL professional officers have received incident reports involving disruptive behaviour and unauthorised recording from patients within pharmacy premises These incidents can occur unexpectedly and often leave staff feeling distressed, intimidated, …
AI in practice—opportunity, risk and accountability
USING THE PDL RISK MANAGEMENT GUIDE FOR PHARMACISTS This series introduces pharmacists to the PDL Risk Management Guide for Pharmacists, and how it can be used in everyday pharmacy practice …
The top 10: PDL advice columns
Risk assessment, getting your workflow and systems right, vax planning and more… which PDL columns have caught our readers’ attention this year? These were the ten most read PDL columns …
Be Risk Ready – a PDL Podcast: You’ve received an Ahpra notification, now what?
This PDL podcast seeks to demystify a stressful subject: what can pharmacists do when they receive a regulatory notification? Ahpra acting executive director of Health Regulation, Monica Lambley; PDL lead …
Forgeries, identity fraud and patient misrepresentation
Fraudulent prescriptions, identity fraud and patient misrepresentation are not always easy to detect. PDL recommends you pause and assess before you dispense The Pharmacy Council of New South Wales Stakeholder …