Reach out, says PSS

The Pharmacists’ Support Service urges pharmacists impacted by bushfires to seek help if they need it

With fires raging in Queensland, NSW and Western Australia there are sure to be some pharmacists impacted with property loss, evacuation, disruption to services or even loss of life, says PSS.

The organisation said it wanted to remind all pharmacists, pharmacy interns and pharmacy students affected in any way that the service is available to support them both now and in the future. 

PSS can offer a listening ear and someone to talk through the impact of the fires and how they are feeling, it says.

All PSS volunteers are pharmacists and so can relate to the challenges faced by members of the profession during a disaster. PSS is available on 1300 244 910 every day of the year between 8.00am and 11.00pm AEDT.

John Coppock, PSS President, said, “We live in a country prone to natural disasters such as fire and flood but when these events occur and you are involved it can cause a lot of distress. 

“After the acute situation the stress can be ongoing as even with full insurance, the sense of grief and loss and the work of rebuilding can take months to years to resolve, this impacts on both pharmacy owners and staff.

“While PSS can’t make the situation go away we can offer support from pharmacy colleagues and link callers to other resources they may need. 

“We care about what you are going through and are there if you need us.”

More information about PSS and some useful resources for pharmacists can be found on the PSS website at

PSS relies on the generosity of the profession to continue its work. Donations to PSS can be made via the online portal which is linked to its website. All donations over $2 are tax deductible and a receipt will be issued.

The Pharmacists’ Support Service is guided by representatives from the Australian Friendly Societies Pharmacies Association; Pharmaceutical Defence Ltd; Pharmacy Guild of Australia; Pharmaceutical Society of Australia; Pharmaceutical Society of Victoria; Professional Pharmacists Australia; Society of Hospital Pharmacists of Australia and National Australian Pharmacy Students’ Association.

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