Pharmacy banner groups have come under fire lately, with some suggesting they have too much power
In a recent Nine News report it was suggested that banner groups expect pharmacy owners to stock, and encourage customers to buy, certain complementary medicines—whether the owner wanted to or not.
The story said some were “instructed to push brands with which pharmacy franchises have arrangements”.
The issue was revisited at this month’s APP conference on the Gold Coast, when a session on banner groups delved into the issue of whether the groups had too much sway over owners.
When asked what they thought, 44% of the audience plumped for the option that groups should be held to a strict code of conduct, while the second most popular answer was that groups are needed.
We’d like to know what you think. Are groups dictating to owners, or do they work in partnership? Tick as many options as apply.