PDL CPD
‘Wrong patient’ errors: what they are and how to avoid them
‘Wrong patient’ errors can occur across all pharmacy practice settings when providing any service where a patient is involved. Incidents involving a wrong patient make up a sizeable percentage of …
Be aware or beware of ‘wrong patient’ errors
This article aims to raise awareness and provide strategies to prevent the administration of medication to the wrong person. By Amy Minion BPharm MBA, Professional Development Pharmacist, PDL Learning objectives …
Dealing with aggression in pharmacy
By helping to understand the nature of a person’s behaviour, this article, together with the accompanying CLASHED Action Plan, aims to provide measures to help pharmacists manage and mitigate aggressive …
Expanding your scope of practice—a risk management perspective
Scope of practice refers to the boundaries within which a health professional may practice. Each individual will have their own specific scope—reflecting their skills, knowledge, authority and accountability. PDL professional …
Holding your head up high: restoring professional confidence after experiencing an incident
Normalising the process of healthcare mistakes and acknowledging that it may feel uncomfortable and hard, is a way in which a pharmacist can take back control of the situation. By …
Watch: the PDL Guide to Medicines by Injection – a risk management perspective
PDL officers discuss key considerations for administration of medicines by injection and share useful new tools and resources What are some of the most common incidents around vaccination or administering …
WATCH: Risk management processes in pharmacy—compounding and beyond
PDL officers and the MEDISCA CPD coordinator and compounding pharmacist answer your questions on risk management processes in pharmacy During this webinar, Patricia Ullmann from MEDISCA is joined by Gary …
Watch: Digital health update – responding to issues, incidents & patient queries
Hear the latest from Australian Digital Health Agency representatives in conversation with PDL officers, covering electronic scripts, the Active Script List and My Health Record Significant developments in the digital …