business management
The pharmacy dilemma
Finding the balance between healthcare and business management remains a problem for pharmacy “Not all community pharmacists will be managers or want to be, creating a barrier to educating pharmacists …
Turn customers into advocates or lose battle for relevance
Did you know that your existing customer base is possibly your business’ greatest hidden asset? Customer experience expert Amanda Stevens tells us more During APP2023 Amanda presented a session titled: …
What is a pharmacy owner’s role?
Most pharmacy owners are busy everyday in their practices, but are they missing out on the chance to plan for business success, asks John Thornett? At the time I write …
AJP chats with… Winner POTY Business Management, Friendlies Pharmacy
David Williams, co-proprietor of Friendlies Pharmacy in Busselton, WA, talks to Miranda at AJP about how the pharmacy adapted its model when it realised the impact large supermarket chains were …