consumers
Patients back scope expansion
Healthcare consumers are frustrated by limitations around pharmacists’ scope of practice, report reveals Consumers believe pharmacists can and should play a greater role in the delivery of healthcare services including …
‘Don’t be worried, we actually love an excuse to sit and look at your tablets’
How can patients start conversations about deprescribing – and where can pharmacists come in? Pharmacists were recently offered a consumer perspective As part of MedsAware: Deprescribing Action Week last week …
7CPA falls ‘well short’ of consumer hopes
A consumer group is complaining that the general public has not had adequate input into the Seventh Community Pharmacy Agreement The Consumers Health Forum says that it is “disappointed” that …
Give us a seat at the 7CPA table: CHF
Following this week’s announcement that the PSA would be co-signatory to the 7CPA, consumers want a voice too The inclusion of the Pharmaceutical Society in the Seventh Community Pharmacy Agreement …
Pharmacies vs supermarkets
Consumers choose to buy non-prescription medicines in community pharmacies due to trust in their competence, care and accurate information, according to latest research While community pharmacies are considered trustworthy, consumers …
The week in review
Codeine news and the prospect of $20 online prescriptions caused controversy this week The ever-present issue of codeine loomed large this week, as the results of this study, which helped …
Are fewer Aussies buying online?
Smartphone penetration continues to grow, but fewer Australians are buying products online, new data shows Sensis’ 2017 eBusiness Report found that consumer sentiment is far from rosy. The data includes …
API sees decline in consumer spending
People are spending less per basket and on lower value items, says CEO Australian Pharmaceutical Industries (API) has announced revised profit guidance for the financial year ending 31 August 2017, …
King report: You’re still a ‘chemist’
Consumers hold pharmacy in high esteem… but their understanding of the sector has flaws The Review of Pharmacy Remuneration and Regulation has released four reports on the external advice provided …
Pharmacies not “worst offenders” in refunding crackdown
A CHOICE article labelling pharmacies among the “worst offenders” in failing to uphold Consumer Law was based on a small number The AJP can reveal that a CHOICE article labelling pharmacies …
Show me some discipline
‘Counter discipline’…a retail virtue too compelling to ignore, says Glenn Guilfoyle As consumers, pharmacists – like Joe Public at large, are so conditioned these days to a certain “counter discipline” …
CHF funded to consult on King Review, meets with Ley
The Consumers Health Forum, which holds pharmacy reform as a key priority, has welcomed Sussan Ley’s “receptive” response to its call for consumer-lead health solutions Pharmacy reform “to support new …