staff
What are your 60-day strategies?
Now is the time for pharmacies to develop their response strategy to 60-day dispensing. John Thornett suggests some tactics that should be considered In the past, Community Pharmacy Agreements provided …
Dequeuing your queues
Community pharmacies must pay more attention to the amount of time patients spend in queues, says Glenn Guilfoyle Regardless of all the latest retail pharmacy challenges and opportunities: electronic prescriptions, …
Casual ruling will close businesses: poll
Almost a quarter of Australian businesses say a recent Court decision will deter them from hiring casuals… and retail will be among the hardest-hit sectors A special Roy Morgan SMS …
Call to come back
The Victorian Government is calling on health care professionals to return to work as part of its coronavirus response The state Government said that this applies to retired doctors, nurses, …
Staying open through shortages, stress and shutdown
One leading pharmacist has a message for those who are concerned that other pharmacies are being given favourable treatment in terms of stock: we’re all in this together “I’m hearing …
Fresh CWH union allegations
The National Union of Workers has accused Chemist Warehouse of treating labour hire casuals like “disposable machines” The NUW has continued its campaign against Chemist Warehouse, which began last year …
Fired on Tuesday, re-hired Thursday
The immediate future may be uncertain for employees of two pharmacies after a deal with Chemist Warehouse reportedly fell through NSW’s South Coast Register reports that the Junction Street and …
Facing the public
From 1 February you will face objections – you and your staff need to maintain equanimity and learn to LARF, say Glenn Guilfoyle and Paul Jaffar We have all seen …
What pharmacy staff said: penalty rates
We asked pharmacy assistants and other retail staff about how the cuts to penalty rates will affect them All comments have been de-identified for privacy purposes. “I think that if …
The gap between awareness and attitude
You need to get right 8 fundamental steps if you’re to successfully change your pharmacy, says Glenn Guilfoyle Conversations on refocusing pharmacists from rear technical processing roles to forward customer …
Sector woes not enough to reduce Tax Office penalty
Price disclosure, competition cited in unsuccessful bid to reduce Tax Office penalties The owner of a number of pharmacies in NSW who relied on his accountant and staff for tax …
Safety tips for pharmacy staff
With criminals targeting pharmacies across Australia, we look at the best ways to prepare your staff and ensure their safety Police are currently investigating a string of armed robberies of …