How to reset your password

Forgot your password?

If you have forgotten your password and need to reset it, please follow the steps below.

1. Go to the login page a click the Forgot Password? link.

2. Enter the email address for your account and click the “Get New Password” button. You will be sent an email that will allow you to reset your password.

3.  Click the link in the Password Reset email. 

NOTE: To make sure you receive our emails you should add “@ajp.com.au” to your email whitelist/allowlist. If you have not received your email within a few minutes check your spam folder. If you still have not received the email, the emails from our account may be blocked by your email provider, you should contact them and see if they have blocked any emails from admin@ajp.com.au. 

4. After you click the link in the email you will be taken to a page where you will be able to enter your new password. Enter your new password and click the “Save Password” button.

5. Go to the login page and login with your new password.

 

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