Old email address / update email
Login issues and reset password issues can be created due to having an old email address saved on your account.
Please see HELP section 2: I want to update my profile details or email address.
If you still need further assistance please email appcoadmin@appco.com.au. Please include (copy and paste):
Full name:
Contact phone:
Email used previously on the AJP website:
New email address:
Issue: I have logged into the AJP website before, but now I’m unable to log in.
Password recently updated
There are several issues that sit outside of the AJP website that can cause login issues to do with saved passwords. This can be related to browser or sync issues.
If you have saved your password previously, it will be saved to the web browser (e.g. Chrome, Firefox, Safari etc.) that you were using at the time.
When you updated your password, if it did not get updated correctly in your browser, it can cause the wrong password to auto fill into the AJP login form.
To troubleshoot this yourself:
You can search ‘how to check/update my browser passwords’. Choose information appropriate for your browser.
I need further assistance:
You may be able to get a trusted staff member, friend or family to help you ensure your browser password is up to date.
Alternatively, if you need AJP assistance, please email appcoadmin@appco.com.au
Please include (copy and paste):
Full name:
Contact phone:
Current email:
Old email or information if may be relevant:
Issue: I used to be able to log in on the AJP website, but I’m now unable to login.