Accu-Chek app should be updated immediately, Roche warns

Accu-Chek app users have been advised to update the app immediately

Roche Diabetes Care Australia, in consultation with the TGA, is instructing users of the Accu-Chek Connect Diabetes Management app for iOS (Apple devices only), who are using it for bolus injection advice, to immediately download and install the new app version 1.2.2(.2) from the Apple App Store. The updated app will appear as v1.2.2.

Accu-Chek Connect Diabetes Management app is used in conjunction with Accu-Chek Aviva Connect and Accu-Chek Guide blood glucose meters to assist users in receiving bolus insulin advice.

It has been identified that a programming error in the iOS version 1.2.0(.5) of the app could, under certain conditions, potentially lead to incorrect bolus insulin advice being provided to the user.

As a result of the programming error, a blood glucose value that could not be used initially may unintentionally become available for bolus advice calculation at a later time.

If the user requests a bolus advice for a blood glucose value older than 10 minutes without taking and transferring a new blood glucose measurement, it can lead to an incorrect bolus insulin recommendation.

If this occurs, it could lead to serious health consequences, such as hypoglycaemia (low blood sugar).

The new app version 1.2.2(.2) corrects this issue. Users will be prompted to download the update in the App Store.

The TGA is advising health professionals to advise patients of the problem where appropriate.

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