ECP Spotlight: Danielle Dam


AJP chats with Danielle Dam, Pharmacist-in-Charge at Nick Logan Pharmacist Advice in Artarmon, NSW

1. What is your role and how long have you been there?

I began working here in 2010 as an intern. Since becoming a registered pharmacist in 2011, I have worked full-time as a pharmacist in charge.

2. Why did you decide to go into pharmacy?

I chose pharmacy because I felt it suited my personality and my sister was a pharmacist. Our dream was to one day open up our own small community pharmacy. My role as a community pharmacist has met my expectations for the last 5 years since working full-time. My work environment allows me to maximise my skills and knowledge to help provide the best and most appropriate advice to our customers. It has definitely been rewarding going home with a feeling that the customers appreciate your work.

3. What challenges have you faced in the role?

The challenges I have faced in the last couple of years which have been noticeably more evident is price disclosure and competing with discount pharmacies. Although it is the inevitable nature of every small business, it does take away the professionalism of our industry. As part of a pharmacist role now, we are expected to deal with the constant pressure of matching prices. In my perspective, consumers now perceive that our role as a pharmacist is to mainly consider prices over quality health outcomes.

4. How are you hoping the role will develop over time?

Over time I do hope our role as pharmacists can be respected and all allied health care professionals and patients can value our knowledge and input to improve health outcomes. Our industry should be more focused on developing and executing effective screening programs for preventative diseases to reduce hospitalisation and to assist patients in their ongoing care and management of their disease states.

5. What do you enjoy out of pharmacy?

In my spare time I enjoy exploring different walking trails and cooking.

What her boss says:

Nick Logan: “Danielle has a level of enthusiasm that just gob smacks us all. She comes in every day energised, smiling and ready to rumble. It’s hard to put a value on that daily reinforcement for all of the staff, not just me.

“Danielle is very motivated: I think we take inspiration from each other.”

AJP is looking for Australia’s 10 most inspiring early career pharmacists. Click here to vote!

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