Forward dispensing and the customer: Chemmart’s key focus

A revitalised customer-focused strategy with forward dispensing central was the theme of last week’s Chemmart Conference. Customer-focused forward dispensing; the impact of PBS reforms, including the optional $! co-payment (slated for 1 January 2016) and increased competition were key themes of the Chemmart Conference. More than 300 people attended the member conference in Vietnam which

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