New essential workplace skills workshops launched

thoughtful pharmacist: essential workplace skills

SHPA has developed an Essential Workplace Skills series of workshops in partnership with the Australian Institute of Management.

Tailored for pharmacists and technicians, the first part of the series focuses on assertiveness, work priorities and effective workplace relationships.

The series was developed as members had identified a need for more training in these skills.

Clinical knowledge is only a part of what makes an effective pharmacist, says SHPA.

As part of a multidisciplinary healthcare team, pharmacists need to work with a range of people and personality types in a variety of settings, it says.

From face-to-face private conversations with patients, to speaking up at meetings or ward rounds – pharmacists need the skills to be effective and confident communicators. Pharmacists also have many demands on their time and work under pressure; being organised and able to set priorities are valuable skills to possess.

“Pharmacists and technicians who communicate effectively and manage their time efficiently are highly valued,” says SHPA President Professor Michael Dooley.

“This program is suitable for all pharmacists and technicians, not just those in management or leadership positions.

“The focus on assertiveness, work priorities and effective workplace relationships will strengthen the individual’s ability to contribute in the workplace and the day to day challenges they face.”

SHPA members get a significant discount on registration fees and can also participate in pre-course webinars that complement the workshops.

Participants can also register for an optional post-workshop assessment which will provide 1 unit credit towards the AIM Diploma of Management.



Work Priorities – Friday 8 May 2015, Melbourne, Vic.

Effective Workplace Relationships – Friday 17 July 2015, Brisbane, Qld

Assertiveness Techniques – 2-day event, 12 September AND 10 October, 2015, Sydney, NSW.


More details and registration forms here.

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