Not good enough


business owners holding up red cards for reprimand

A pharmacy authority has pulled up two owners for failing to meet their responsibilities

In June this year, the Victorian Pharmacy Authority held two panel hearings following allegations that licensees had failed to meet their responsibilities to comply with good pharmacy practice.

The authority found that in the first case, there was a failure to ensure that records for all transactions of Schedule 8 poisons showed the “true and accurate” balance of each Schedule 8 poison remaining after each transaction.

There was also a failure to ensure that the records of all transactions in respect of methadone or buprenorphine were made at least daily.

The licensees in this first instance were cautioned.

In a second case, a pharmacy owner failed to ensure that medicines were not re-used after dispensing and after they had left the pharmacy – with patients’ dispensed medicines being used to fill other dose administration aids for other patients.

“This is a requirement of the Schedule to the Pharmacy Regulation Act 2010,” reminds the authority.

Calculated and actual balances of opioid replacement therapies were not reconciled regularly by this same owner, while the mandatory sedation warning label was not routinely applied to dose administration aids where indicated.

There were also not adequate arrangements to ensure that client information could not be obtained from discarded documents.

The owner was cautioned.

Panels are convened by the authority to hear matters that have been the subject of an investigation.

Decisions may include cautioning or reprimanding licensees, placing conditions on a licence or
registration, and revocation of a licence or registration.

A panel may also refer a matter back to the authority for consideration of further action such as premises re-inspection.

Just last month three licensees were reprimanded after the authority found “multiple deficiencies” in the recording and storage of Schedule 8 poisons and inadequate temperature monitoring, amongst other things.

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