‘Patients can sense’ when staff care about their safety: award-winning pharmacist

She says it’s “ordinary work,” but one senior medication safety pharmacist’s streamlined walkarounds are already making a difference – and helping foster a safety culture Sydney’s St George Hospital had been operating medication safety walkarounds (MSWs) “on and off” for years, says Kate Callaghan – “but they had always struggled to gain momentum and buy-in,