Posts in tag
behaviour
Dealing with aggression in pharmacy
By helping to understand the nature of a person’s behaviour, this article, together with the accompanying CLASHED Action Plan, aims to provide measures to help pharmacists manage and mitigate aggressive …
Positive pharmacy stories from the frontline
In need of a good news story or pick-me-up today? Here is a roundup from across your pharmacist colleagues of random acts of kindness they’ve received from the public With …
Bad behaviour will not be tolerated
Pharmacists are coming under attack from some patients, and it has to stop, says Catherine Bronger The COVID-19 crisis has once again seen community pharmacies rise to the occasion and …