Posts in tag

communication


COVID-19, vaccination and downscheduling all made the headlines in pharmacy this week COVID-19 continues to dominate the news, with two more Victorian pharmacists diagnosed with the illness… bringing the total …

To help reduce social isolation among older patients, WA intern pharmacist Tahlia Parisella set up a pen pal program between patients at her Bicton pharmacy and a local primary school …

The safe use of medicines within multicultural communities is the main focus of Multicultural Health Week this year The NSW Department of Health cited research that shows that people from …

What complaints do the public make about pharmacists? And how do these complaints differ from other health professions?  Newly published research has shed light on the demographics of complaints about …

Eliminating paper-based messaging in healthcare is now a step closer, says the Australian Digital Health Agency Following a successful trial in 2018, the Agency has now confirmed that it is …

Language and culture doesn’t have to be a barrier to communication about health and medicines, writes Karalyn Huxhagen When interacting with patients/consumers it is important that they understand the pharmacist …

When patients are discharged from care, what role do pharmacists play… and what role could they be playing? asks Karalyn Huxhagen Pharmacists of all callings touch the patients who are …

What are six common mistakes pharmacies are making with their social media? Sarah Rendell from Peak Strategies identifies them In Australia according to Sensis almost eight in ten people now …

Some interstate pharmacy owners have never visited their businesses, PDL warns In its latest practice alert, PDL says that several incidents reported to it in recent months have exposed some …

Prescribers often see a query about a script from a pharmacist as a challenge… so how can pharmacists best navigate these difficult situations? Gary West, professional officer at PDL, presented …

Debbie Rigby takes a look around at recent research news Deprescribing conversations: a closer look at prescriber–patient communication Exploration of initiation, style and content of patient and healthcare provider communication …

Pharmacists need to stand up for themselves and their patients, writes Carlene McMaugh… but how? Assertiveness is defined as having confidence in your statements or beliefs, or defending, upholding or …