Posts in tag
customer experience
Improving your patient engagement and experience
Transformational vs transactional : how would your customers describe their visit to your pharmacy? Glenn Guilfoyle and Marta Stybowski break down the steps to ensuring a better patient experience One …
Turn customers into advocates or lose battle for relevance
Did you know that your existing customer base is possibly your business’ greatest hidden asset? Customer experience expert Amanda Stevens tells us more During APP2023 Amanda presented a session titled: …