incident reporting
Holding your head up high: restoring professional confidence after experiencing an incident
Normalising the process of healthcare mistakes and acknowledging that it may feel uncomfortable and hard, is a way in which a pharmacist can take back control of the situation. By …
PDL advice on reporting culture
The safety of a pharmacist’s patients should always be front of mind. Beyond a pharmacist’s clinical expertise, the culture within our healthcare settings significantly impacts patient outcomes One crucial aspect …
PDL reflective practice activity
Experience, reflect and plan: exploring the ‘what, why and how’ of reflective practice, and what it can mean for pharmacists Good reflective practice expands and consolidates knowledge, skills, approaches, and …
Pharmacists cite concern over ‘blowback’
Fear of repercussions is a barrier to reporting medication errors, but safe reporting cultures can help, says professional officer A small qualitative study on medication error reporting has found that …
Reporting culture
A culture focusing on patient safety is essential, and the reporting of errors, near misses and concerns is a critical part of this. PDL has some tips for building a …
Incident reporting 101
Pharmacists are at the forefront of patient care, ensuring the safe and effective use of medications. Despite pharmacists’ best efforts, incidents can result in complaints, even if there is minimal …