PDL
Top five tips for avoiding errors
PDL has issued advice to members about five key ways to avoid making dispensing errors Compare the millilitres vs milligrams dose Mixtures expressed in mg/ml are frequently implicated in dispensing …
‘Are you Mrs Thompson?’
PDL has issued a new update warning about the pitfalls of incorrect collection of medication The update begins with a simple scenario: a community pharmacy in the present day, where …
Q&A: avoiding burnout and de-escalating conflict
Pharmacy support services report a “huge” volume increase in calls as pharmacists reach out amidst worries about health, patient conflict, staff difficulties, errors and more PSA hosted a webinar on …
Avoiding burnout
Join a PSA webinar tonight (Wednesday 6th) to hear three expert panellists discuss burnout and reducing your emotional load, as well as managing conflict using de-escalation techniques. It’s been 5 …
Uncertainty keeps pharmacy on edge
What factors are causing pharmacists the most distress during the COVID-19 pandemic? The Pharmacists’ Support Service normally receives around seven to 10 phone calls a week from pharmacists who are …
Complaints spike over COVID
With COVID-19 related stress growing for pharmacists and patients, members of the profession are facing potential backlash while worried about their own exposure to the disease A new survey has …
Poll: How has your workplace been affected?
Pharmacists are reportedly being “smashed” on the frontline serving patients during the COVID-19 crisis… let us know your experiences in this poll More than ever, pharmacists need to consider how …
Strategies for managing conflict
PDL’s Gary West offers some ways to help manage conflict, in increasingly difficult times At APP2020 Online on the Gold Coast, PDL Professional Officer spoke about the increasing problem of …
Conflict at the coalface
Pharmacists are being “smashed” on the frontline serving patients during the COVID-19 crisis, says PDL Professional Officer Gary West Even more so than usual, pharmacists need to consider how they …
Managing your COVID-19 risk
Pharmacists need to be aware of COVID-19-related scam and phishing attacks as well as the risk posed by distraction and heavy workload PDL has offered advice to help minimise risk …
Are you prepared to vaccinate?
PDL is concerned that higher demand for vaccinations combined with larger-than-normal volumes of prescriptions may increase risk of an incident “It is anticipated that community pharmacies will experience a greater …
Prescription for pharmacists: planning, empathy and self-care
With pressure being put on pharmacists by people wishing to stockpile medicines and other items, PDL and PSS advise on how you can best respond Professional indemnity insurance provider PDL …