Embrace disruptive change

Trends expert Michael McQueen shares his insights into the top three forms of disruption forecast for pharmacy, and info you can access today to keep up to speed 

One of the impacts of COVID-19 has been to force disruptive changes that we may have taken longer to adopt – like cashless transactions and QR codes. 

Michael McQueen kicks off his chat with Miranda Deakin at the AJP stage during APP 2021 by sharing the top three forms of disruptive change for the pharmacy sector.  

He discusses what pharmacists can do at grass roots level to embrace these trends, and shares some great sources of information you can access today. 

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