Franchising: The inside view – Defining your approach to the future of pharmacy – part 2

The Australian pharmacy landscape continues to evolve rapidly. Driven by policy changes, new technologies, competition and, most importantly, patient expectations, says Nick Munroe, executive general manager, TerryWhite Chemmart  As we all navigate these changes, it is essential that they are met by providing a comprehensive offering and consistent customer experience, both in-store and online, every