CWH announces seven new Supercare pharmacies

Chemist Warehouse
Image by Francisco Anzola

Partly funded by the Victorian government, the pharmacies will offer a range of treatment services including on-site nurse, and will be open 24/7, 365 days of the year

Seven Chemist Warehouse stores across Victoria will become Supercare Pharmacies, as part of a two-year agreement with the Victorian Government.

The pharmacies, to be partly funded by the Victorian Government, will join CWH Traralgon as a Supercare Pharmacy and will operate twenty-four hours, seven days a week, 365 days of the year.

They will all provide consumers with around-the-clock access to pharmacists for advice, supply of medicines and dispensing prescriptions as of 30 June 2018.

A free on-site nurse service will also be available daily at the CWH Supercare Pharmacies from 6pm to 10pm and will provide face-to-face health advice and treatment for minor injuries and illness, wound management, a range of immunisations, health screening, sexual health advice and referrals to other services.

There are currently 12 Supercare Pharmacies across Victoria and in addition to these, the seven CWH Supercare pharmacies will be located at:

  • CWH Cranbourne North;
  • CWH Hoppers Crossing;
  • CWH Keilor East;
  • CWH Melton;
  • CWH Mildura;
  • CWH Ringwood; and
  • CWH Shepparton.

An eighth Supercare Pharmacy will be located at HealthSmart in the Victorian Comprehensive Cancer Centre, bringing the total of Supercare pharmacies in Victoria to 20.

The Victorian Government says its Supercare Pharmacy Initiative gives the local community an alternative to visiting emergency departments for minor injury or illness after hours.

“Our hospital emergency departments have been under pressure this flu season. Supercare pharmacies have made a real difference, providing another option for families, and helping to ease the load, late at night,” says Minister for Health Jill Hennessy.

“With another eight on board, we have delivered on our election promise to open 20 Supercare Pharmacies, with six in regional Victoria.”

The Pharmacy Guild of Australia told AJP it has no comment on the matter.

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  1. David Lund

    Why don’t I ask money so I can get funded. You have the lawmakers twisted around your fingers. Next thing we will be hearing is that you are giving political donations. I’m done with reading this garbage!

    • Katie Rogers

      35% of the supercare pharmacies are CWH – if lawmakers were twisted around their fingers then the figure should be higher? No?



    • Jarrod McMaugh

      The supercare pharmacies require a nurse to be on the premesis during the later trading hours.

      No reason this couldn’t be a nurse practitioner….but you make a good point.

    • Debbie Rigby

      Ibuprofen / paracetamol is an alternative. Shown to be more effective for dental pain (which is usually inflammatory) and migraine.

  3. Katie Rogers

    All chemist warehouses that I’m aware of are QCPP accredited.

  4. kingswaycompounding

    Partly funded by the Victorian government!! How much and why was this not put to a tender! What about the 4900 other pharmacies?? Were they offered to provide this service. Appalling that this has been allowed to go through without ALL stakeholders being consulted. Disgraceful! I smell a rat!

  5. William

    It is interesting how the single shop traders complain about competition given that they have been spoilt by being protected species for so many years..
    In the early days it was about Washington H. Souls and Hallams Chemists being the evil ones. Slowly these individual shops fought back and established buying groups.
    Then these morphed into those dreadful species called Chemist Warehouse and their protected world is under serious competition.
    This will be nothing compared with what the supermarkets will wreak as they move into the area as the competition commission is finally heard.

    • William

      And now there is talk of Amazon is surveying the possibility of entering the pharmacy field.

  6. Bruce ANNABEL

    It does seem counter intuitive doesn’t it? A purported low service pharmacy operator wins so many tenders to provide services… I have been informed the reason was hardly anyone else applied. As my triathlon coach constantly says to me ‘if it is to be it’s up to me!’

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