Fiona Robertson, a community pharmacist at Swan Hill was presented with the Victorian Pharmacist Medal at the Victorian Pharmacists Dinner.
Robertson works full time at the Marraboor Pharmacy where she has been a partner since 1997. A graduate of the Victorian College of Pharmacy in 1986, she was inspired from about age 10 by her maternal grandmother who was a pharmacist.
She has been actively involved in the mental health care of patients ensuring complete care by coordinating with mental health team and doctors. It is not unusual for her to pay for medicines or DAAs for some patients out of her own pocket to help remove their stresses, says PSA.
The PSA Victorian Branch President Benjamin Marchant says Robertson’s dedication to her patients and the local community is second to none.
“This can be clearly demonstrated by her helping a young mother who is burdened by mental health issues by getting her children involved in the community through sport, taking them to Saturday games and look after the children for days at a time when the mother is ill,” he says.
“She would help patients with their tedious health care claim paperwork, and regularly visits patients home to delivery their medications and provides appropriate counselling after work.
“Ms Robertson is certainly one of the many unsung heroes in the pharmacy profession that deserves recognition for their dedication and hard work towards better health outcome for many,” Marchant says.
The Victorian Pharmacist Medal recognises the excellent contribution of pharmacists at the grass root level in improving health outcome and the wellbeing of the general public.
Through this award the Victorian State Branch Committee seeks to tell the stories of the work of many quiet achievers within the pharmacy profession.