Guidance for pharmacists and pharmacy staff on providing care for refugees has been issued by FIP.
The advisory document, “Providing pharmaceutical care to migrant populations”, has been produced by an FIP emergency task force set up last month to identify resources to help pharmacists, particularly those affected by the current migrant crisis in Europe.
These pharmacists are increasingly being asked to provide care to patients with whom they are not easily able to communicate because they are not likely to have a language in common, says task force lead and secretary of FIP’s Military and Emergency Pharmacy Section Jane Dawson.
The taskforce has considered how pharmacists can help migrants clearly communicate symptoms, and the advisory document links to tools available to facilitate this communication as well as to an example formulary for migrants.
“Use of the tools should lead to better communication between pharmacists and migrants, and this leads to better practice,” Dawson says.
“Pharmacists and their staff should have a better understanding of what the health needs of these patients are likely to be.
“Then they should be able to communicate medicines advice using a combination of translated terminology and pictographic instructions.
“Overall this will help patients understand how to take their medicines.”