The Guild Pharmacy Academy and TENA have joined forces to provide a training resource for pharmacy assistants on managing continence in the pharmacy.
The accredited training unit, SIRCHCS305 Advise on continence management, will give pharmacy assistants the tools and advice to recommend and supply continence management products to patients. The unit also emphasises the need to recognise and act on situations or requests requiring referral to a pharmacist.
As the most accessible health care providers in Australia, pharmacy staff routinely assist customers with complex health issues. Continence is a challenging journey for some patients and these concerns are frequently brought up in community pharmacies across Australia.
The President of the Pharmacy Guild of Australia (Victoria Branch), Anthony Tassone, says: “Continence care products are a key category in community pharmacy and help define us as a health destination for many in the community.
“This unit of competency will help pharmacy staff start a conversation with those who are seeking help with incontinence and assist in the appropriate referral of the patients to the pharmacist.
“Increasing your pharmacy assistants’ knowledge of continence care will ensure they are able to provide patients with accurate product information and advice as well as reinforce the recommendations made by the pharmacist.
“This training will be helpful to those wishing to deliver continence care services in their pharmacy,” Tassone says.
The Guild has partnered with TENA to develop the unit, taking advantage of their knowledge of products used in the management of continence. TENA products can help consumers live with and overcome the symptoms of bladder weakness.
All units from the Community Pharmacy qualifications have been written and updated with industry feedback. In addition, practising pharmacists help write and contribute to the content.
SIRCHCS305 Advise on continence management is a nationally recognised and accredited unit and can be completed as a standalone unit or as a component of the SIR30112 Certificate III and SIR40112 Certificate IV in Community Pharmacy offered by the Guild.
Interested staff can contact their local Guild Branch or visit the Guild Academy website.