Matter of trust

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The Pharmacists’ Support Service is highlighting the issue of trust this World Pharmacists Day with its new site

“Pharmacy: Always trusted for your health” is the theme of this year’s World Pharmacists Day on 25 September 2021 and John Coppock, President of the Pharmacists’ Support Service (PSS), will launch the new PSS website with that theme in mind.

“The community trusts us for healthcare and medication management and we need to ensure we are functioning at our best by prioritising our self-care,” Mr Coppock said.

He notes the following quote as one which all members of the profession need to remember:

“Self-care is not a selfish act. People who are selfless to the point of self-sacrifice end up burning out.” – Adam Grant, organisational psychologist.

Mr Coppock said that the new PSS website is designed to be a valuable and trusted repository of information for pharmacists, pharmacy interns and students, which will support their health and wellbeing.

“We aim to provide trustworthy resources, links and information on a wide range of topics which relate to managing the various pressures and stress which come from working in pharmacy,” he said.

“We hope that this will be a useful source of information for members of the profession who want to prioritise their wellbeing.”

The URL of the new website remains the same:

John Coppock said that the new website was made possible by funding from the Pharmacy Board of Australia.

“While AHPRA and the Pharmacy Board aim to protect the public, they also have an interest in pharmacist wellbeing as healthy pharmacists provide care for their communities competently,” he said.

“This funding from the Pharmacy Board enabled PSS to engage a Website and Social Media Manager to develop a new website and build our social media engagement.

“The PSS website is a work in progress and development of new resources on pharmacy relevant topics will continue.”

He invited feedback from members of the profession, especially ideas for content they would like to have available.

Mr Coppock said he also wants to use World Pharmacists’ Day to thank the PSS volunteers who work behind the scenes taking calls from anonymous colleagues who are usually stressed and seeking support.

“Without our trustworthy volunteers, who are all pharmacists or retired pharmacists, PSS could not provide support over the phone. Between them they took 464 calls from 1 July 2020 until 30 June 2021.

“PSS represents all the major pharmacy membership organisations when it comes to the health and wellbeing of pharmacists.

“These organisations have entrusted PSS with the task of supporting the wellbeing of the Australian pharmacy profession.”

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