When Toronto, NSW pharmacist Kylie Hindmarsh heard that a lady had fallen down outside the shop and split her head on the footpath, she rushed outside to help.
On the ground bleeding from a gash above her eye was Diane Jenkins, a much-loved community member who has spent years making dolls to give away to children.
Diane was in significant pain, so Kylie sat down on the footpath beside her for 20 minutes, taking her vital signs, talking to her, cleaning her wounds and assessing the damage sustained in the fall to Diane’s ankle and knee.
Staff from the neighbouring Reject Shop gave Diane a blanket.
However despite several calls to the local GP surgery – which was only 20 metres away – doctors did not attend to Diane. Kylie stayed with her until emergency services arrived.
“Kylie never left my side until the ambulance arrived, I felt like she was my daughter,” said Diane.