Webinar: Avoiding the pitfalls – a practical discussion of pharmacist & proprietor responsibilities

Your legal responsibilities in pharmacy are directly related to whether you’re a pharmacist, a manager or a proprietor. Our specialist panel will show you how to avoid the regulatory pitfalls

31 August 2021 | 8-9PM AEST

PDL officers are seeing an increase in regulatory activity within pharmacies where proprietors are found to have inadequate involvement and oversight of pharmacy operations. This leads to impacts for employee pharmacists as well as the owners. 

On this webinar, Georgina Woods and Gary West will be joined for a roundtable discussion by Chandrika Darroch of Meridian Lawyers, an insurance litigator specialising in health and medical negligence.

The panel will shine a spotlight on the regulator’s expectations of healthcare practitioners and proprietors, with real-life examples of common scenarios that may result in regulatory notifications, and what can be done to prevent error and regulatory action.

Topics to be covered:

  • Pharmacist and proprietor responsibilities and roles
  • Guidelines and legislation
  • What constitutes oversight?
  • Strategies to demonstrate and maintain oversight
  • The importance of documentation 
  • Problem areas and case studies – opioid replacement therapies, dose administration aids and staff theft/access

Our panelists will also respond to questions from attendees.

This webinar is brought to you by PDL in partnership with Meridian Lawyers and the AJP.  This event is aimed at pharmacists and pharmacy proprietors.

Q&A: If you would like to submit a question to be answered by the panelists, please include this when registering or alternatively, email your question to jan.decomps@appco.com.au.

Date:    Tuesday 31 August 2021

Time:   8-9PM AEST | 7.30-8.30PM ACST | 6-7PM AWST


More about the speakers:

Chandrika Darroch is an Accredited Specialist in Personal Injury Law, as well as an experienced insurance litigator, and has held roles in Australia and the UK. With particular expertise in the areas of health and medical negligence, Chandrika represents clients in disciplinary investigations and proceedings, in coronial investigations and inquests, and in medical malpractice litigation. She advises pharmacists, medical practitioners, dental practitioners and a range of allied health care professionals. Chandrika is passionate about supporting pharmacists and other health professionals, to understand their legal obligations and navigate the complexities of the regulatory landscape.

Georgina Woods has been a registered pharmacist for over 20 years, and has enjoyed a broad range of roles within the industry, including in community pharmacy, hospital, education, consultancy, board membership, mentoring and examining. She is on the PDL NSW local advisory committee and is a Professional Officer for PDL. Georgina continues to work in community pharmacy, examines for the Pharmacy Board (AHPRA) and has been conducting Home Medication Review services since 2005. She is an enthusiastic advocate for the pharmacy industry with a keen interest in risk management, education and assisting colleagues in safe and professional practice.


Gary West is a registered pharmacist with over 35 years of experience in the profession. Gary has been a community pharmacy owner, a locum pharmacist and a sessional practitioner at Griffith University School of Pharmacy, tutoring in professional practice courses. Gary has had a long-term involvement with intern training and assessment in Queensland. Gary is one of the PDL Professional Officers and is the Chair of the PDL local advisory committee for Queensland. His areas of interest include student and intern education and assessment, supporting and assisting pharmacists to engage in professional practice and managing complaints and notifications against PDL members. Gary was presented with the PSA(Qld) Lifetime Achievement Award in 2019.



 Missed the recent webinar ‘How to handle challenging pharmacy situations with confidence’? Watch it here.


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