TerryWhite Chemmart names its top pharmacist

(L-R): Nick Munroe, TerryWhite Chemmart National Operations Manager, Karen Brown – 2018 Pharmacist of the Year, TerryWhite Chemmart Samford and Duncan Phillips - Chief Operating Officer, TerryWhite Chemmart

Karen Brown has been named 2018 TerryWhite Chemmart Pharmacist of the Year

Announcing Ms Brown’s win at the inaugural HEART awards, TerryWhite Chemmart Chief Operating Officer Duncan Phillips said Ms Brown’s passion for pharmacy, as well as her motivation and drive, made her a worthy recipient of the honour.

“Karen is the perfect representation of what TerryWhite Chemmart stands for,” Mr Phillips said.

“A true leader, Karen has driven record growth in her pharmacy by understanding what her local community needs and going the extra distance to deliver for them.

“By working closely with her team, Karen has redefined how people view their local pharmacy. She has shown the strength of the TerryWhite Chemmart brand by proving we are a true hub of health services and not just a dispenser of medications.”

Ms Brown is now in her tenth year at the TerryWhite Chemmart Samford, in Queensland, a former finalist in the Pharmacy Guild’s Pharmacy of the Year competition.

“Karen’s commitment to the Samford community deserves to be recognised and applauded,” Mr Phillips said.

“Never one to rest on her laurels she is always looking for new ways to inspire her local community through initiatives such as the innovative in-store service The Clinic Hub and the annual Samford Health Expo.

“Through these initiatives Karen has been able to bring together a range of health and lifestyle providers, giving the community a valuable opportunity to come together, share experiences and learn about exciting new health initiatives.

“Karen has opened the doors of TerryWhite Chemmart to the entire community allowing for greater discussions on ways people can improve their wellbeing and lead healthy and active lifestyles.”

Ms Brown’s colleagues described her as a “true leader” and valued member of the community.

“It certainly goes without saying that Karen is a valued member of the Samford community,” said Rod Garozzo who has worked alongside Karen as a business partner for close to 10 years.

“To me, Karen embodies what it means to be a true community pharmacist. She puts her heart and soul into everything she does which is evident by the strong and loyal customer base she has built.” Mr Garozzo said.

“Her positive leadership and willingness to go the extra distance for everyone who not only comes into the shop but for her business partners is inspirational.

“I’ve learnt so much by working with Karen and I couldn’t think of a more deserving winner of this award.”

Accepting the award at the TerryWhite Chemmart Masterclass, Ms Brown said it was an incredible honour and privilege to win the award.

“I’m incredibly honoured and privileged to win the TerryWhite Chemmart 2018 Pharmacist of the Year Award,” Ms Brown said.

“This award celebrates and honours the best Pharmacists in the industry, and being the best is about being surrounded by the best. I honestly couldn’t ask for a better network of pharmacists to work with – from those here at Masterclass, to those in the team in my pharmacy and to my business partners.

“Thank you for inspiring me to be a better pharmacist, a better leader and a better person.”

As winner of the TerryWhite Chemmart Pharmacist of the Year Award, Ms Brown receives $2,000 towards furthering her education allowing her to continue providing the Samford community with the best possible advice and service.

The TerryWhite Chemmart HEART awards are an annual celebration of health, customers excellence, innovation, tenure and leadership.

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1 Comment

  1. Janet Piper

    What an inspirational approach to using the skills, location and network of contacts of the local pharmacist.
    I think the UK could learn a lot from this all-round approach to care in the community.

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