King Review focus to move to the consumer perspective: Minister
Health Minister Sussan Ley says the next step in the King Review process is to determine what consumers want from the community pharmacy system.
Following the release of the review’s discussion paper earlier this week, the minister says the next move will be the Department of health conducting a dedicated consumer survey to ascertain exactly what consumers required from pharmacy.
Speaking at PSA16 in Sydney, Ms Ley responded to an AJP query by saying the Consumers Health Forum would be play an integral role in facilitating this process.
The CHF had issued a statement following the paper’s release stating it was being funded to help develop a consumer response to the discussion paper.
“I’m delighted to see the discussion paper release,” Ley said. “it’s an opportunity to get the best approach for pharmacy in the future.”
“The consumer survey will offer a rare opportunity to reach out to the public, and will allow us to determine which services are most important to Australian consumers.”
Dr Lance Emerson, CEO of the PSA, said the review was a “potential game changer” for community pharmacy. PSA would be undertaking an extensive member consultation process over the next month to develop its response to the paper, he added.