TWC names its top pharmacist


TWCM Pharmacist of the Year 2019 Renee Wynne
TWCM Pharmacist of the Year 2019 Renee Wynne

TerryWhite Chemmart Wynn Vale pharmacist Renee Wynne has been named the group’s Pharmacist of the Year for 2019

Ms Wynne was presented the award at a gala ceremony in Melbourne in front of more than 400 network peers as part of TerryWhite Chemmart’s fifth annual Masterclass training event.

The win caps a stellar year for Ms Wynne and the pharmacy, which was also named GuildCare’s South Australian Pharmacy of the Year for 2019 earlier this year.

TerryWhite Chemmart Chief Operating Officer Duncan Phillips said Ms Wynne’s commitment to her patients showed why she was chosen as the network’s third recipient of the honour.

“With over 50 nominations and eight finalists, selecting a winner was incredibly difficult, but the passion Renee demonstrates for the profession and her local community is outstanding,” Mr Phillips said.

“She is tireless in her dedication to learning and reinvests the benefits of her constant upskilling and knowledge back into her community.

“I’m sure we’re only seeing the beginning of what she’s capable of.”

Her partner in the pharmacy, Tony Rinaldi, also referred to her commitment as one of her star qualities.

“Since she started, she has not ceased to surprise me with her enthusiasm and dedication, it’s a pleasure to be in business together,” he said.

Ms Wynne’s journey in pharmacy began at the age of 15 as a pharmacy assistant, then dispensary technician, before qualifying as a pharmacist and has been a partner in TerryWhite Chemmart Wynn Vale since 2011.

In addition to being a committee member for the South Australian branch of the Pharmacy Guild, she is also a qualified diabetes educator and is accredited in mental health first aid.

Ms Wynne alluded to a strong professional determination being behind her success, a quality which often rubbed off on her staff.

“The team we have is highly invested, both personally and professionally in the business and want to see our pharmacy thrive, which makes it so much easier for us to take a whole-team approach in any endeavour we undertake,” she said.

“The simple philosophy in our pharmacy is to focus on the customer and everything else will follow; the focus every day is on each customer coming in and providing them with a total health solution.

“When the opportunity presents itself, I always strive to ensure I can provide services through additional study and training, always looking to improve on what already exists.

“This is what drives me, and this is how I drive my team.”

Mr Phillips also highlighted the importance of Masterclass in ensuring TerryWhite Chemmart pharmacists were among the industry’s leaders in patient care.

“At TerryWhite Chemmart, part of our commitment to our network partners is to provide them with all the tools they need to be the favourite pharmacy and pharmacists in their local community,” he said.

“It is also important within any organisation to recognise when people go above and beyond, and the stories we hear every day about our pharmacists prove just how critical they are to the wider healthcare field in this country.

“It’s our ambition to be Australia’s favourite pharmacy and of course supporting and investing in our people is a significant element of that.”

As for Ms Wynne’s hopes for the future of pharmacy in Australia?

“I’d like to see pharmacies expand the health services they provide, allowing pharmacists to practice at full scope, whether that means more diverse vaccination services, limited prescribing rights or an increased role in home care,” she said.

“I want pharmacy to be an essential partner throughout a customer’s life and for them to recognise they have easy access to services that would benefit them.

“And of course, we want to always be upskilling the profession.”

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