Work pressure and emotional labour in pharmacy


Are you cool in a crisis? One group of researchers wants to know how…

Associate Professor Hanan Khalil and her Health Management team at La Trobe University are conducting a study examining work pressure and emotional labour amongst community pharmacists during crisis management. 

The researchers are looking for the views of community pharmacists about how they are managing stressors during crisis management.

“The current COVID-19 pandemic is extensively affecting individuals and countries throughout the world,” the researchers say as part of the background to their study.

“One particularly vulnerable group that has been affected is healthcare workers especially community pharmacists.

“Community pharmacists and healthcare workers play a critical role in the fight against COVID-19. This includes, but not limited, to provision of continuing care to patients, supply of personal protection equipment (PPE), consumer education and consultation services.

“Panic buying during the outbreak adds additional stress to the work of community pharmacists.

“Appropriate management of the work of healthcare workers and community pharmacists is not only important to ensure the health and wellbeing of the healthcare workers and pharmacists but also critical to enable quality services for patients.”

They say that the project’s outcome will identify how healthcare workers in general, and community pharmacists specifically, are managing stressors during crisis management. They then plan on developing potential interventions to address any gaps they identify.

Pharmacists can participate in the study here.

Responses are voluntary and anonymous, and pharmacists can also go in the running to win one of five $50 retail vouchers.

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