abuse
‘It shouldn’t come to this… enough is enough.’
Frontline workers including pharmacy staff are copping a new surge in abuse from aggressive customers, while the Guild calls for education about new COVID-19 measures The Shop, Distributive and Allied …
‘An unfortunate feature of 2020.’
Pharmacy stakeholders are dismayed as a new survey shows more than a fifth of retail workers were spat or coughed on during the pandemic The SDA, which represents workers in …
‘I never thought that this would happen to me.’
Shocking security footage has captured the moment a customer smashed a sneeze guard into a pharmacist’s face The Pharmacy Guild and head of Pharmacy4Less have called for action following the …
‘This disgusting behaviour needs to stop.’
Record $5000 fines for abusing frontline workers, including pharmacists and pharmacy assistants, have been welcomed as the sector experiences continued mistreatment from the general public People who cough or spit …
Call for ‘zero tolerance’ of pharmacist abuse
Physical assaults escalate with one pharmacist punched in the face over tissue boxes, as patient association calls for authorities to crack down on ‘reprehensible’ behaviour The Australian Patients Association (APA) …
New dispensing limits imposed
The Government has announced that it is now requiring community pharmacists to enforce new limits on dispensing and sales of prescription and over-the-counter medicines The measure follows a run on …
Require DAAs for chronic meds in aged care: Guild
The Guild supports pharmacists in addressing abuse of older Australians, says its executive director Writing in this week’s edition of Forefront, David Quilty has highlighted the role pharmacists play in …
Poll: Are your customers nasty or nice at Christmas?
We want to know if customers are harder to deal with during the holiday season Almost half of retail workers report experiencing customer violence or abuse in the workplace, says the …