We want to know if customers are harder to deal with during the holiday season
Almost half of retail workers report experiencing customer violence or abuse in the workplace, says the Shop, Distributive and Allied Employees’ Association.
Last week, the SDA asked consumers to be kind to retail workers during the lead up to Christmas and over the holidays.
“We’re asking the public to remember what the festive season is all about – good will and generosity, which should be extended to customer service staff as well – there’s no excuse for abuse,” National Secretary Gerard Dwyer said.
“Thousands of retail and fast food workers are regularly subjected to customer abuse and violence while they are at work, and it’s not acceptable.”
What are your customers generally like leading up to and during the silly season?