patient care
Time for doctors to focus on patient care: Guild
Guild issues ‘open invitation’ to medical lobby groups to “swap ideas and work together” to improve patient care Criticism of community pharmacy by leaders of the medical profession needs to …
Multimorbidity
Patients with complex multimorbidity experience a substantial burden not only because of their chronic health problems but also as a result of the treatments they receive. Multimorbidity also poses problems …
Webinar recording: How to manage difficult conversations in pharmacy
Essential viewing: tips from expert PDL & PSS panel on how to de-escalate strong emotions in patients, keep calm and stay safe in pharmacy This webinar focuses on practical ways …
How to manage difficult conversations in pharmacy
We’re officially into the ‘season of goodwill’ but as we know too well, some interactions in pharmacy can be less than merry 1 Dec 2020 | 8-9PM AEDT Faced with …
‘Laughed out of a chemist shop’
A young British woman says she was laughed out of a pharmacy after presenting what she says was the first script in the UK for medicinal cannabis UK woman Carly …
Never underestimate the power of trust
The concept of trust is crucial to how consumers respond to what their pharmacy offers them, as well as the long-term future of our profession, writes Gerard Stevens Trust is …