Webinar recording: How to manage difficult conversations in pharmacy
Essential viewing: tips from expert PDL & PSS panel on how to de-escalate strong emotions in patients, keep calm and stay safe in pharmacy This webinar focuses on practical ways to deal with challenging patients and defuse potentially volatile situations in pharmacy. Our panel of experienced pharmacists are: Georgina Woods, Professional Officer at PDL, clinical
This content is restricted to registered users only. If you have already registered on the AJP website please login below, Or you can Register for free.